SYS-01 / Professional work · Anonymized case study
AI agent for ERP operations
A multi-specialist agent that turns internal requests into controlled queries and operations across an ERP and analytical sources.
Contribution
I designed the agent architecture, operational integration, and cloud delivery path, and led the technical work of the team operating it.
Evidence
Operated in production · human review for sensitive actions · buffering, outbox delivery, idempotency, and targeted recovery.
Engineering decisions
Idempotent external effects and durable output
Retries must not duplicate operations or lose replies.
Human review at the sensitive boundary
Autonomy does not replace authorization when an action changes the business.
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